MAXIMIZING YOUR DIGITAL CUSTOMER EXPERIENCE THROUGH UX DESIGN
In an increasingly digital world, Customer Experience (CX) and User Experience (UX) are overlapping more and more. Instead of focusing on the differences, we design class for bring together CX and UX to help businesses master customer experience in their digital touch point.
In this class, our mentor will guide you to understanding the intersection between Customer Experience (CX) and User Experience (UX), how customers interact with your products, services, offerings or digital properties (website, mobile app, etc.), and the emotional outcomes of these experiences.
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